Over the past five years, Pix has evolved from a technological innovation into one of the pillars of the Brazilian financial system, becoming a global reference case in instant payments. During this period, consumer behavior changed, the market reorganized, and traditional transaction models were challenged by a faster, more accessible, and more integrated infrastructure. At the same time, advances in areas such as Open Finance, artificial intelligence applied to finance, and international payments are opening new frontiers for the future of the ecosystem.
In this article, we discuss how this evolution impacts Brazil, the role of credit cards in an increasingly digital environment, and which transformations are expected to shape the sector in the coming years. Below, you will find an in-depth analysis of the main movements, challenges, and opportunities in a landscape that is redefining the present and paving the way for the future of payment methods in the country.
1) Five years of Pix: how did it transform payments in Brazil?
Pix represented a turning point in the Brazilian financial system by making instant transactions accessible to everyone, at any time and on any day. More than just a new payment method, it consolidated a model of financial inclusion by enabling individuals and small businesses to move money digitally without fees or complex intermediaries. By eliminating barriers imposed by legacy instruments such as TED and DOC, Pix accelerated the digitalization of the economy, encouraged the formalization of independent workers, and boosted financial inclusion.
Another remarkable aspect was interoperability among financial institutions, driven by regulation from the Central Bank of Brazil, the country’s monetary authority. This regulatory framework stimulated competition and increased system efficiency. As a result, Brazil became a global benchmark in instant payments, both due to massive adoption and the robustness of the technological infrastructure built by the Central Bank.
It is also worth highlighting the environmental impact. The adoption of Pix contributed to reducing costs and environmental effects associated with cash usage, lowering carbon emissions and decreasing the demand for the production, transportation, and security of banknotes.
Pix vs credit cards: coexistence or substitution?
The most likely scenario is one of coexistence and specialization. Pix excels as an instant payment method, ideal for direct transfers and low-value purchases, while credit cards remain relevant due to their ability to offer credit, installment payments, rewards, and consumer protections.
There is also an important behavioral aspect: the status associated with using credit cards is still perceived by many consumers as a symbol of well-being and belonging, something Pix has not yet achieved with the same intensity.
In addition, the global credit card ecosystem is far more mature. In terms of international interoperability and security, this environment still serves as an inspiration for the evolution of Pix.
The sustainability of credit card benefits: cashback, miles, and loyalty programs
Sustainability depends on intelligent segmentation—understanding each customer’s behavior and offering benefits that are truly relevant. With the rise of Pix and increasing pressure for lower fees, card issuers need to make loyalty programs more efficient and personalized.
It is important to remember that these benefits come at a cost. To maintain their attractiveness, annual fees and benefit packages will likely be restructured.
International Pix: a threat to credit cards abroad?
International Pix has the potential to reduce costs in cross-border payments, especially in tourism and e-commerce. However, credit cards still rely on a consolidated international infrastructure, with global acceptance, robust security, and additional benefits.
The most likely outcome is that International Pix will be complementary, not a substitute.
Open Finance + Pix: a new paradigm for credit and loyalty
The convergence of Open Finance and Pix introduces a new paradigm. With real-time financial data, institutions gain a more comprehensive view of customers, enabling more accurate risk analysis and personalized offers.
Transactional behavior captured through Pix becomes a valuable asset for data-driven loyalty models. Combined with artificial intelligence, this creates a much more robust value proposition.
What to expect from the future of payments in Brazil
Several relevant innovations are emerging: Pix Garantido (Guaranteed Pix), Pix Automático (Recurring Pix), integration with digital identity, and invisible payments. Artificial intelligence and predictive data will further personalize the payment journey, increasing added value.
The payment experience goes beyond Pix and credit cards. New technologies will emerge rapidly, driving even greater security and agility—especially in countries like Brazil and China, where creativity and technical capability go hand in hand. We will see payments that are completely gadget-free, based solely on interaction between people, devices, and intelligent environments.
Brazil is experiencing a unique moment in the payments landscape. In just five years, Pix has redefined expectations and business models, while credit cards, Open Finance, and AI continue to evolve in parallel. The future points to intelligent coexistence, where each solution finds its role and strengthens the entire ecosystem. We are only at the beginning of a transformation that should keep the country among global leaders in financial innovation.
