Skimmers are a growing threat. These devices are secretly placed in POS terminals to clone cards and steal information without leaving a trace. The Puerto Rico Police Bureau has issued warnings about the rise in these frauds, and your business could be a target
It is critical to inspect your equipment regularly to detect tampering and safeguard your transactions
Recommendations to protect your POS terminals
- Inspect your POS terminals regularly for added components or alterations that may indicate skimmers Install tamper-proof security seals.
- Place seals on screws and ports to detect unauthorized access.
- Train your team how to spot suspicious behavior and monitor payment devices closely.
- Keep terminal software up to date making sure that operating systems and apps have the latest security patches.
- Promote secure payment technologies such as EMV chip cards and contactless payments for better fraud protection.
- Monitor transactions regularly by using automated tools to detect unusual patterns or activity in real time Use advanced authentication.
- Implement two-step or multi-factor authentication for e-commerce and chip cards for in-person payments.
- Stay in touch with your bank and security providers to identify and respond to threats quickly.
Take Action!
If you find a compromised terminal or notice suspicious activity:
- Disconnect the affected terminal immediately.
- Notify local authorities and your payment service provider at merchantclaims@evertecinc.com.
- Document and preserve any evidence to support the investigation.
- Inform your customers about the situation and the steps you are taking to protect them.
We are here to support you with implementing these security measures and providing educational resources for your team. Protecting your payment system is key to maintaining customer trust and business integrity. To learn more, reach out to us at (787) 773-5150.
