The financial sector is experiencing one of the most profound transformations of the past decades, and in Brazil, this shift reached a new milestone on November 13, 2025, when we held the Brazilian edition of Innov8 Experience — an event that consolidates the transition from Sinqia to Evertec and reinforces our vision for the future of financial modernization in Latin America.
More than an event, Innov8 was a clear demonstration of how we are expanding our presence, investments, and mission in Brazil. Above all, it reaffirmed the country’s strategic role in our global expansion and in the opportunities emerging within the financial market.
A meeting to discuss the future of the financial system
The opening session was led by Mac Schuessler, Evertec’s CEO, in a video that highlighted Brazil’s strategic relevance within the company’s expansion plan. From there, clients, partners and specialists engaged in a high-level environment prepared for conversations around data, innovation, artificial intelligence and payment modernization.
Culture, execution and customer focus: the new phase of Evertec Brazil
On stage, Claudio Prado, Head Group of Evertec Brazil, reinforced that we are living a decisive moment — one that requires collaboration, discipline and execution. He emphasized that customer-centricity is absolute, and that each business area plays a critical role in delivering consistency and results.
He highlighted Evertec’s one stop shop model, consolidating in a single place a complete portfolio of solutions capable of accelerating our clients’ businesses. The goal is to offer an integrated journey that speeds up and simplifies the technological experience in the financial market, allowing financial institutions, fintechs and companies from different segments to operate with higher efficiency, security and end-to-end agility.
Joaquin Castrillo, COO of Evertec, also emphasized Brazil’s central role in the company’s strategy. According to him, this new phase demands ownership mindset, agility, cross-team integration and a high-performance culture. Brazil is now one of the engines driving Evertec’s expansion in Latin America.
AI as reality, not hype
One of the most anticipated moments was the presentation by Thiago Saldanha, AI Director, who delivered a clear overview of how artificial intelligence is reshaping the financial sector. He highlighted that just three years after the launch of ChatGPT, AI is already a reality across several industries — yet warned that 95% of AI projects fail due to lack of trust, unclear objectives and insufficient cultural adoption.
Thiago explained that Evertec stands out by treating AI as strategy, not experimentation. This means structured training, an internal lab, intelligent agent development and a strong focus on solving real client problems. He also shared real use cases showing how AI is already embedded into our products, enhancing operational efficiency, fraud prevention and smarter credit decisions.
Collaboration that drives impact: cases and panels
The event also brought practical perspectives on how innovation emerges when teams collaborate and have the courage to explore new approaches to problem solving.
Nicolás Goulu, CEO of Grandata, showcased how data, technology and integrated vision generate smarter decisions and high-impact solutions for clients. In his deep learning and credit granting case, he highlighted how more than 5 million people in Mexico gained access to their first credit thanks to Grandata’s technology — now being implemented in Brazil.
Panels featured during the event:
- The Future of Payments — Moderated by Daniel Oliveira (Payments Director at Evertec Brazil), with guests from Google and Mastercard.
- Electronic Invoice (Duplicata Eletrônica): the future of commercial credit — Moderated by Clodoaldo Pontes (VP of Commercial and Business at Evertec Brazil), with participation from B3, BOCOM BBM and BS2.
Both discussions reinforced that modernization is no longer a future plan, but a daily construction involving the entire financial ecosystem. The Payments panel addressed trends such as tokenization, digital wallet growth, interoperability, Open Finance, anti-fraud and credit digitalization — elevating customer experience through faster, safer, and less frictional payment journeys.
In the Electronic Invoice panel, the highlight was its structural impact: more agility, lower operational costs and better capital access with reduced risk and increased transparency. With standardized data, banks and fintechs can offer cheaper, scalable credit, while businesses — especially SMEs — gain liquidity and cash flow visibility.
A new chapter for Brazil and Latin America
The Brazilian edition of Innov8 Experience represents not only an event, but a new moment for Evertec in the region. We are strengthening our presence in the country, expanding capacity, investing in new technologies and cementing a unified vision for the future of payments, financial services and system modernization.
Brazil is now a strategic hub within Evertec, and this gathering reinforces our commitment to innovation, to our clients and to the development of the Latin American financial ecosystem.
Innov8 ends here — but the transformation is just beginning.
