AI & Big Data
2026/04/07

Becoming Latin America’s Digital Payments Hub

real-time payments, SPEI system Mexico, financial interoperability, payment ecosystems, fintech Latin America, digital transfers, payment infrastructure, tokenization, cross-border payments, financial inclusion...
Juan-Rial-Hawila

Juan Rial Hawila

Commercial Head Mexico, Evertec

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Mexico is becoming a digital payments hub in Latin America due to its strong infrastructure like SPEI, increasing real-time transactions, and a shift toward interoperable financial ecosystems. Continued investment in security, resilience, and inclusion will be key to scaling this transformation.

On a typical weekday morning, a small distributor reconciles sales from the previous night and sends three supplier payments before the first delivery truck departs. The amounts are not large, but the timing matters: inventory only moves when money moves. What has changed in Mexico is not that these payments exist, it is that speed is now taken for granted. Real-time transfers have shifted from being a “feature” to being a baseline expectation for how businesses and households manage their cash flow.

That expectation is supported by rails that operate continuously and at scale. SPEI, Mexico’s interbank electronic payments system, processed approximately 5.41 billion transactions in 2024, with roughly 39% year-over-year growth, and the system has become central to day-to-day transfers across the country. Even more revealing is how routine these transfers have become: from July 2023 to June 2024, close to 90% of SPEI transfers were low-value transactions between end users, and more than 73 million adults use the system. When most transfers are small and frequent, the story stops being about banking modernization and becomes about economic behavior.

Mexico’s opportunity to become a regional hub sits precisely in that behavioral change. Hubs emerge where trust, scale, and repeatability converge, where a payment is not only fast, but reliably fast, regardless of who initiates it or when. Latin America is moving in that direction, with real-time systems raising regional expectations and cross-border initiatives seeking to remove technical barriers through common connectivity approaches. Mexico is well-positioned because it combines a large domestic market with a mature transfer infrastructure that is already shaping how consumers and businesses define “normal.”

Still, it would be unrealistic to describe Mexico as a fully digital economy. Cash remains meaningful, especially in low-value purchases and in areas where acceptance or connectivity is uneven, and one expert estimates that cash still accounts for roughly 62% of transactions. That reality does not contradict the hub narrative; it clarifies the work ahead. A hub is not built by declaring victory over cash. It is built by expanding dependable acceptance and by designing digital payments to be practical for the segments that still rely on informal commerce and in-person exchange.

This is why infrastructure deserves more attention than the industry sometimes gives it. “Infrastructure” is not only the rail, SPEI, QR-based flows, or new proxy-based transfers, but also the operational layer around it: onboarding, monitoring, routing logic, settlement controls, reconciliation, and dispute handling. As volumes rise, operational excellence becomes a competitive differentiator for the ecosystem. The market’s tolerance for downtime, delays, or inconsistent confirmations shrinks quickly when people grow accustomed to immediate outcomes.

Security and resilience are inseparable from that operational layer. Faster payments compress the time available to detect anomalies, so fraud controls and authentication must be both stronger and more efficient. Tokenization, for example, has become a widely adopted security approach in digital payments because it reduces the exposure of sensitive data without adding visible friction to the user experience. In Mexico, where digitization is advancing while cash remains of common use, strengthening trust is as important as increasing speed, because adoption follows confidence, not just convenience.

What matters next is shifting the conversation from transactions to ecosystems. A transaction is a single successful authorization or transfer. An ecosystem is what happens before and after: how vendors are onboarded, how payments are reconciled automatically, how refunds and exceptions are handled, how data is turned into operational decisions, and how all of this remains consistent across channels. This is where technology providers can contribute most: not by adding yet another payment method, but by reducing fragmentation so that banks, fintechs, and merchants can deliver reliable experiences at scale.

Evertec’s role in the region offers a practical lens on what “ecosystem enablement” looks like. The company operates across 26 countries in Latin America and the Caribbean and processes over eleven billion transactions annually through electronic payment networks, serving financial institutions, merchants, corporations, and government agencies with mission-critical solutions. The relevance of that footprint is not branding; it is learning. A region as diverse as Latin America requires systems that can adapt to local rules and behaviors while maintaining common operating standards, an essential capability for any market that aims to act as a hub.

In Mexico, my responsibility as Commercial Head is to help translate that regional experience into local outcomes by working with clients and partners in one of the region’s most dynamic payments markets. The most productive conversations I see today are not about adopting a single rail, but about building flexible capabilities, modular integration patterns, API-based connectivity, and operational tooling that helps institutions launch, iterate, and comply without rebuilding core components each time the ecosystem evolves. When those foundations are in place, innovation becomes less risky because new products can be added without compromising reliability.

Interoperability is where Mexico can turn domestic maturity into a regional advantage. Latin America is steadily moving toward a future where cross-border flows are expected to become faster and more transparent and where connecting different payment systems through standardized interfaces is increasingly viewed as the path to scale. In practical terms, interoperability lowers integration costs, improves reconciliation, and enables routing strategies that keep payments moving even when one path is congested. For companies operating across the region, that capability can be the difference between launching in months versus launching in weeks, and between fragmented local processes versus a coherent operating model.

Mexico has the ingredients to lead, but hubs are built through discipline. The next stage will depend on continued investment in resilience, security, and acceptance, especially for smaller merchants, and on collaboration that keeps real-time payments predictable as participation expands. If Mexico continues to strengthen the operational layer around its rails while prioritizing interoperability as a design principle, it can become a reference point for how digital value moves across Latin America: not just quickly, but reliably, at any time, and across an ecosystem that works as a network.

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