Digital transformation in retail has made integrated payments a key part of the customer experience. With increasingly connected and demanding consumers, integrating physical and digital channels is no longer a trend—it’s a strategic necessity to remain competitive.
That’s when questions arise, such as: What’s the best payment solution for omnichannel retail?
How can you unify payments across physical stores, e-commerce, apps, and marketplaces without losing operational efficiency or control?
The answers go beyond accepting multiple payment methods. It’s about connecting channels, systems, and data into a smart, secure, and scalable operation. And to achieve that, you need a retail payments platform that meets the sector’s specific demands.
Why Is payment unification so important?
For today’s customer, the line between physical and digital has disappeared. They expect the freedom to choose how, when, and where to shop—without barriers between channels. This expectation demands an integrated operation—and that includes payment methods.
A payment solution for omnichannel retail must:
- Deliver a seamless shopping experience across all channels
- Integrate with ERP, POS, e-commerce platforms, and other systems
- Automate financial reconciliation
- Support high transaction volumes
- Scale with business growth
In other words, it’s not just about accepting different payment methods. It’s about operating intelligently and efficiently at every customer touchpoint.
What to consider when choosing a payment solution for omnichannel retail
Before making a decision, it’s essential to evaluate technical and operational criteria that make a real difference in day-to-day retail operations:
Technology compatibility
The solution should easily integrate with your existing infrastructure (ERP, POS, gateways, etc.), avoiding rework and unnecessary adaptation costs.
Scalability and flexibility
Retail evolves fast. Your payments platform must keep up—supporting volume growth, adding new channels, and enabling future integrations.
Automation and operational efficiency
Manual reconciliation is a thing of the past. Modern solutions automate this process, reduce errors, and free up your finance team for more strategic tasks.
Technical support and ROI
Beyond technical reliability, the platform must deliver measurable results: cost reduction, higher conversion rates, and operational agility.
Innovation and provider reputation
Partnering with a solid technology provider with a proven track record and forward-thinking vision brings long-term security and competitive advantage.
How to turn this need into a real solution
Once you understand what’s at stake—and which criteria truly matter—a new question arises: Is there a platform that brings all these capabilities together in one solution?
That’s the idea behind Evertec Retail Payments: a payment solution for omnichannel retail designed for complex operations that need to integrate technology, scalability, and efficiency across all sales channels.
Here’s how it stands out in the most important areas
Simple integration with existing systems
The platform connects with POS systems running on Windows, Linux, and Android, and offers local APIs that simplify implementation without major infrastructure changes.
Scalability proven in large-scale operations
With over 5 million transactions processed daily and monthly peaks of 30 million, the solution is built to support multi-store networks, digital channels, and complex operations.
Automated and centralized reconciliation
All payment methods and channels are managed from a single interface, with direct ERP integration—significantly reducing manual work and operational errors.
Specialized support and measurable results
With over 25 years of experience in Latin America, we offer expert technical support and tangible outcomes: faster checkout, cost reduction, and full operational control.
Innovation and regional strength
We’re the only processor working with four of the region’s top acquirers, with strong presence in countries like Chile and Peru. Our Tendus platform also enables digital and QR payments through a single integration.
Beyond checkout: A payment ecosystem for modern retail
Choosing a retail payments platform isn’t just a tech decision. It defines how your brand connects with customers, how efficiently you operate, and how sustainably you grow.
Evertec Retail Payments delivers exactly that: a complete integrated payments solution that connects physical stores, e-commerce, apps, and marketplaces into a single, secure, and scalable operation.
If your goal is to take your retail business to the next level with innovation and control, Evertec is the strategic partner you’ve been looking for.
